Handling of personal information

Regarding the handling of personal information

Please see below for our personal information protection policy.

1. Acquisition, use, and
provision of personal information

We will acquire customers' personal information by lawful and fair means, and will clearly indicate necessary matters such as the purpose of use of personal information at the time of acquisition, or will announce it on our website, etc. We will handle personal information within the scope of the purpose of use under appropriate procedures.
In addition, when providing or disclosing personal information to a third party, we will do so in accordance with the procedures established by law.

2. Purpose of use

This site uses customers' personal information to the extent necessary to achieve the following purposes of use.

1. To provide business-related products and services
 <Business example>

  • Buying, selling, and leasing of real estate, their agency/brokerage, management, and other incidental businesses
  • Brokerage of buying and selling of real estate trust beneficiary rights, handling of private placement of real estate trust beneficiary rights (hereinafter referred to as "brokerage of buying and selling of real estate trust beneficiary rights, etc.") and other incidental businesses

 <Examples include the following purposes of use>
  • Sales activities via mail, e-mail, telephone, etc.
  • Fulfillment of contracts and transactions with customers regarding real estate such as residential facilities
  • Management of member information in member organizations in which our company participates
  • Contacting and responding to inquiries by mail, e-mail, telephone, etc. related to customers

2. <Examples include the following purposes of use>
  • Information on various seminars, campaigns, and events *
  • Distribution of behavioral targeting advertisements using advertising distribution companies (advertisement method that analyzes information such as acquired browsing history and service usage history, estimates customer attributes and interests, and changes advertisement content)*

*Includes guidance based on estimating customer attributes, interests, etc. by analyzing information such as transaction history obtained by our company or our group companies.
The above information, distribution, and provision will be made by telephone, sealed postcard, email magazine, or direct mail.

 <Examples include the following purposes of use>
  • Development and improvement of products and services
  • Implementation of questionnaire
  • Customer trend analysis
  • Verifying the effectiveness of sales promotion activities and formulating sales promotion plans

3. To provide information to a third party in order to achieve the purposes of use 1 and 2 above.


Acquisition of personal information

Our company acquires web browsing/usage history and analysis results collected using cookies, advertising IDs (smartphone device identifiers), etc. (hereinafter referred to as "cookies, etc.") from third-party data provider service providers. , we will link this with your personal data and use it for purposes such as advertising distribution.
In addition, we obtain web browsing/usage history and analysis results collected through cookies, etc. from our group companies, link this with the customer's personal data, and use the information listed in the "Purposes of Use" above. We will use your information to the extent necessary to achieve the purposes listed in 1.-3.

3. Third party provision

1. In addition to cases based on legal provisions, our company will provide customers' personal data to our group companies to the extent necessary to achieve the purposes 1. to 3. listed in "Purposes of Use" above. There are things you can do.

2. The information provided will be the name, address, telephone number, property information, contract information for individual transactions, as well as items necessary to achieve each purpose of use, but will be limited to the minimum necessary items. I will do so.

 <Example of personal data to be provided>

  • Matters registered when requesting a preview or requesting information regarding real estate handled by our company
  • Matters reported during real estate transactions
  • Various drawing information regarding properties handled by our company (design and construction drawings, brochure drawings, etc.)
  • Matters registered and submitted regarding intermediation of buying and selling of real estate trust beneficiary rights handled by our company

3. When providing personal information to a third party, it shall be done in writing, by mail, by telephone, by fax, by e-mail, by electronic media, etc., and the delivery shall be made with due consideration to safety management, and electronic data shall not be provided. In such cases, we will take necessary measures such as encrypting the information before handing it over.

4. We will stop providing personal information to third parties upon request from the individual in accordance with the Personal Information Protection Act.

4. Joint use

We will jointly use your personal data as follows.

1. Items of personal data to be jointly used
 Name, address, date of birth, telephone number, email address, information regarding transaction history, etc.

 <Example of personal data to be provided>

  • Matters registered when requesting a preview or requesting information regarding real estate handled by our company
  • Matters reported during real estate transactions
  • Various drawing information regarding properties handled by our company (design and construction drawings, brochure drawings, etc.)
  • Matters registered and submitted regarding intermediation of buying and selling of real estate trust beneficiary rights handled by our company
  • Service provision history, etc.
  • Business negotiation/consideration history, etc.

2. Scope of joint users
 Our group companies

3. Purpose of use of joint users
 Same as the purpose of use in 1. to 3. mentioned in “Purpose of use” above.

5. Regarding external transmission
of user information

The information below will be sent from the user terminal.

1. Contents of information regarding users sent from user terminals

  • Identification codes such as user IDs and advertising IDs
  • Cookies containing information on web page browsing/usage history
  • Name of user, contact information of person other than user

2. Purpose of use of information stipulated in 1.
 This service collects and analyzes 1. "Information related to users sent from user terminals" for the following purposes.

  • For our company or our group companies to provide information and distribute advertisements according to users' hobbies and preferences.
  • For the development and improvement of this service and the products and services of our company or our group companies
  • To provide inquiry reception services
  • For other purposes of use stipulated in "Handling of personal information"

6. Measures taken
for safety management measures

Our company complies with related laws and guidelines, and takes necessary and appropriate measures (hereinafter referred to as "safety management measures") to prevent the leakage, loss, or damage of personal data and to safely manage personal data. We will teach as follows.

1. Formulation of basic policy
 Our company has established a basic policy to ensure the proper handling of personal data.

2. Establishment of regulations regarding the handling of personal data
 Our company has established internal regulations that stipulate how personal data will be handled, who will be in charge and their duties, etc.

3. Organizational safety control measures
 Our company has appointed an "Information Security Officer" in each division/department as the person responsible for handling personal information, and evaluates and improves safety management measures by reporting on handling of personal information every year.
 In addition, we ensure that employees (including contract and temporary employees) comply with internal regulations regarding safety management measures, and report to the person in charge if we become aware of any facts or signs that an employee is violating the law or internal regulations.・We have established a communication system.

4. Personnel safety management measures
 Our company provides education and training to employees regarding the proper handling of personal information.

5. Physical and technical safety control measures
 In areas where personal data is handled, our company controls the entry and exit of employees, and keeps devices containing personal information locked.
 In addition, we control access to personal data and information systems that handle personal data, take measures against unauthorized software, and monitor information systems.
 Example: Prohibition of saving personal data to local disk, periodic change of authentication password, acquisition and analysis of operation history